Overview
With the Synchronizer, it is possible to synchronize private appointments. Follow this guide if private appointments need to be synchronized in your environment.
Intended Audience
This article is intended for persons who are the users of Synchronizer.
How to
Because private appointments should remain private, a setting has been added which you need to configure for each user in the SuperOffice CRM Online Settings and Maintenance:
- Start SuperOffice CRM Online
- Go to the Settings and Maintenance
- Go to Users section
- Select a Synchronizer user
- Tick the Confidential activities checkbox
- Save
Synchronize a Private SuperOffice CRM Online appointment
- Add an appointment to your SuperOffice CRM Online calendar
- Make this appointment private
This is done by selecting your username in the visible for pull-down list on the Details tab
Your private appointment can easily be spotted in the SuperOffice CRM Online calendar as the text is shown in Italic, see below.
In the SuperOffice calendar of other users, the appointment text is hidden. The only thing other users will see is that you have an appointment at a certain time, but the text is blocked from view.
After the appointment is synchronized to your external calendar it will be marked as private
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