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DataBridge is also available for SuperOffice CRM On-PremiseOnsite. There are some requirements the environment must meet and also there are additional configuration steps needed for the SuperOffice environment and DataBridge.

Note: DataBridge will still be running in the cloud but will connect to your local SuperOffice CRM environment using the NetServer Web Services via the internetpublicly exposed SuperOffice APIs.

Requirements

  • Your Remote NetServer Web Services SuperOffice APIs need to be accessible from the internet ;The NetServer Web Services have to use through HTTPS;
  • All SuperOffice version from 8.0 and higher (with Services 80 or higher)4 R08 or newer;
  • A SuperOffice CRM system userSystem User.

1. Prepare

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SuperOffice APIs

If you are using Pocket SuperOffice Mobile CRM your NetServer Web Services SuperOffice APIs have probably already been configured to be accessible from the internet. You can move on to the next step.

If not, follow the steps in ‘Prepare Server’ in the SuperOffice documentation on configuring the APIs (NetServer) for Pocket CRM.

Also make Make sure to read the documentation on deploying NetServer securely: https://community.superoffice.com/en/technical/documentation/prepare/security/deploy-securely/ Security and deployment on SuperOffice Community.

2. Verify

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SuperOffice APIs

Verify the Remote NetServer installation by opening a browser and browsing to the web services: 
httphttps://<address>/Remote/Services<xx>Services88/person.svc

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and

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https://

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<address>/api

Example: 

https://servername.yourcompany.com/SuperOffice/Remote/Services84Services88/person.svcWhen using a SuperOffice version equal to or higher than 8.4 R06: Use Services88

https://servername.yourcompany.com/SuperOffice/Remote/Services88/person.svcapi


If the Web Services are exposed correctly you see the following screen:


In the background DataBridge checks which services version for your SuperOffice installation is the newest and it will automatically use that latest version. This way you don't need to re-configure DataBridge when you upgrade your SuperOffice installation.

3. Configure DataBridge

You are now ready to configure DataBridge using the following steps:

  1. Sign up for a new DataBridge account here: 
    https://my-databridge.infobridgeuniverse.com/Account/Registration;
  2. Confirm your email address;
  3. Setup the connection to your SuperOffice environment. If you are not automatically redirected to the 'Setup Connection' page click on 'Account' and then on 'Connection' or visit the following page directly http://my-databridge.infobridgeuniverse.com/Manage/Connection and fill out the form:
  4. Using a version of SuperOffice equal to or higher than 8.0 and lower than 8.2 R01                - NetServer services URL: http://<address>/Remote/Services80/;
    5. Using a version of SuperOffice equal to or higher than 8.2 R01 and lower than 8.4 R06        - NetServer services URL: http:
      //<address>/Remote/Services84/;
    • Using a version of SuperOffice equal to or higher than 8.4 R06  R08                                               - NetServer services URL: http://<address>/Remote/Services88/;
    • Username of a SuperOffice system userSystem User;
    • Password of the user;
    • Clicking save will verify the connection;
  5. New profiles will now automatically copy these default connection settings. 

Other details

DataBridge will use the following IP - addresses to connect to your environment:

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