Page Comparison

DataBridge is also available for SuperOffice CRM Onsite. There are some requirements the environment must meet and also there are additional configuration steps needed for the SuperOffice environment and DataBridge.

Note: DataBridge will still be running in the cloud but will connect to your local SuperOffice CRM environment via the publicly exposed SuperOffice APIsWeb API.

Requirements

• SuperOffice APIs need to be accessible from the internet through HTTPS;SuperOffice version 8.4 R08 or newer;
• SuperOffice System User.
• SuperOffice Web API needs to be accessible from the internet through HTTPS;

1. Prepare SuperOffice APIs

If you are using SuperOffice Mobile CRM your SuperOffice APIs have probably already been configured to be accessible from the internet. You can move on to the next step.

If not, follow the steps in ‘Prepare Server’ in the SuperOffice documentation on configuring the APIs (NetServer) for Pocket CRM.

Make sure to read the documentation Security and deployment on SuperOffice Community.

2. Verify SuperOffice APIs

Verify the installation by opening a browser and browsing to the web services: 
https://<address>/Remote/Services88/person.svc
and
https://<address>/api

Example: 

https://servername.yourcompany.com/SuperOffice/Remote/Services88/person.svc

https://servername.yourcompany.com/SuperOffice/api

If the Web Services are exposed correctly you see the following screen:

Image Removed

In the background DataBridge checks which services version for your SuperOffice installation is the newest and it will automatically use that latest version. This way you don't need to re-configure DataBridge when you upgrade your SuperOffice installation.

...

DataBridge connects to your locally hosted SuperOffice installation. To do so, your SuperOffice installation needs to expose its Web API. This needs to be done in a secure way.
Security based on filtering IP addresses is possible; further down this page, you'll find the IP addresses that DataBridge uses to connect to your SuperOffice instance.

If all is set up correctly you should be able to 'contact' the Web API by visiting this URL, where your replace the obvious part with your (sub)domain.

• https://<your_SuperOffice_url>/api

Details on how to expose and verify the Web API can be found here: https://docs.superoffice.com/authentication/webapi/enable-basic-auth.html
It might be a bit technical. If you are not able to perform the configuration and testing yourself, please contact your SuperOffice consultant.

2. Configure DataBridge

You are now ready to configure DataBridge using the following steps:

1. Sign up for a new DataBridge account here: 
   https://my-databridge.infobridgeuniverse.com/Account/Registration;
2. Confirm your email address;
3. Setup the connection to your SuperOffice environment.
   If you are not automatically redirected to the 'Setup Connection' page click on 'Account' and then on 'Connection'
   or visit the following page directly http://my-databridge.infobridgeuniverse.com/Manage/Connection and fill out the form:
   • Using a version of SuperOffice equal to or higher than 8.4 R08                                               - NetServer services URL: http://<address>/Remote/Services88/;SuperOffice Web API URL (https://<your_SuperOffice_url>/api)
   • Username of a SuperOffice System User;
   • Password of the userSystem User;
   • Clicking save will verify Click Save to verify and save the connection ;details.
4. New profiles will now automatically copy these default connection settings. 

Other details

DataBridge will use the following IP addresses to connect to your environment:

• 23.97.188.46
• 40.118.68.234
• 40.118.69.16
• 40.118.69.95
• 40.118.64.32
• 213.124.69.170