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SuperOffice introduces the SuperOffice invites. It is one of the most requested features and it enables the user to send out invites to participants which will be recognized by the external mail systems like Outlook and Google, the invites can be accepted just like regular Outlook or Google invitations.
For customers using the Synchronizer for SuperOffcie, there is a complication using invitations and that is that it would lead to duplicates because both Outlook and SuperOffice will create appointments and both will be synchronized as individual appointments by the Synchronizer.
Together with SuperOffice, we have created a new version of the Synchronizer which can cope with the invitations and within SuperOffice there is a safety mechanism in place to safeguard the users from getting duplicates or out of sync appointments.
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In the Settings & Maintenance menu, there is a new option build-in called Diary called Diary Synchronizer Active. When the invite system was used before the Synchronizer for SuperOffice was installed activated this option makes sure that the Synchronizer does not Synchronize the already created invitations. These appointments will be marked, see also this article The role of the InfoBridge Synchronizer
When the option is on and you create a new invitation this will be synchronized just like a normal appointment. So the Synchronizer will take care of the appointment ending up in Outlook/Google or SuperOffice.
New On-Premise customers
When the Synchronizer is installed and the invites system is used please make sure you turn on the Diary Synchronizer Active to Yes
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When this option is set to No you will receive a warning upon logging into the Synchronizer
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Existing On-Premise Synchronizer customers
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