Overview:
When your Exchange password is changed, you must also change this manually in the Nebula customer portal. Follow this step-by-step article if your password needs to be updated in the Nebula Synchronizer.
This will solve the issue if you keep seeing the Credentials Expired error message in the Nebula customer portal when using Microsoft Exchange.
How to:
Log in to the Nebula customer customer portal by going to https://my.nebulasynchronizer.com.
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