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The Synchronizer can be configured to run in Impersonation mode.
This will be a good solution for companies who have the policy to change their passwords every x weeks/months.NOTE:

Info

This is only possible for Hosted/Onsite Exchange, not for Microsoft 365. The reason is that for Microsoft 365 there is no option to turn off the Throttling policy

Preparations

Before we, InfoBridge, can configure the Synchronizer the following things need to be prepared
by the customer.

  1. Exchange Web Services and Offline Address book need to be accessible by Synchronizer. If
    auto-discover is not configured we have to receive the URL’s from IT or retrieve them from a
    configured Outlook client, see also this article: How to connect to Exchange if authentication fails during Step 2 of the Wizard

  2. Access to these URL’s can be verified using our check site: Synchronizer ChecksiteCheck site

  3. A ‘Sync User’ needs to be created in the domain of the customer. This user is a domain user with
    a mailbox in Exchange

  4. Impersonation access needs to be configured for the new sync user:
    http://kb.infobridge.com/hc/en-us/articles/202705692

  5. Throttling needs to be disabled for this sync user by creating a custom throttling policy:
    http://kb.infobridge.com/hc/en-us/articles/202777821

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