Overview
The Nebula Synchronizer differentiates between a common appointment and a meeting (group appointment). But what differentiates the two types of appointment? And how does the Nebula Synchronizer handle a meeting differently to a common appointment?
How to
First, let's explain what happens in a normal situation. An appointment is created and synchronized, information added to either side will be synchronized (two-way sync).
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When you invite a person to a normal appointment, the type changes from an appointment to a (group) meeting. Meetings are handled somewhat differently by the Nebula Synchronizer.
Whenever an appointment changes into a meeting, the meeting must then always be changed by the owner (creator) of the appointment in the system that the person(s) was/were invited in. So if you invite someone in Outlook, the owner must always add/edit the meeting from Outlook. Adding or changing the meeting in SuperOffice will revert the changes (!). This is working as intended.
This behavior works both ways, inviting someone from SuperOffice implies that adding/changing the meeting must always be done from SuperOffice. Adding or changing information in Outlook or Google will revert the changes.
NOTE
In case users will change a synchronized Outlook appointment in SO to a group appointment by adding participants to the meeting, the Synchronizer can end up in a loop and flood the SuperOffice database.
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