Log in to the customer portal as an admin
Overview
All of our products have their own customer portal. Within this customer portal, you will be able to administer global settings, user settings, account settings, etc.
In Document Viewer the admin user is able to add additional administrators to the Document Viewer account.
As of Release 61 users with admin rights in SuperOffice Online no longer need to be added as extra admin users by the Document Viewer Admin to be able to log in. More info on adding extra admin users to Document Viewer can be found here
It is now also possible for SuperOffice admin users to use the same email address to create multiple accounts for different tenants.
SuperOffice Online users are now able to sign up with a tenant even if they already have a Document Viewer user account for another tenant with the same email address. To do so, the username is now different from the email address. To make sure the username is unique, the username is the email address with the cust ID added as an email subaddress.
How to
The customer portal for Document Viewer can be reached by logging into https://my-documentviewer.infobridgeuniverse.com/Account/Login.
Admin users can use the SuperOffice button to log in with their SuperOffice login credentials.
An administrator can also log in with a username and a password.
Please note: AD authentication is not supported.