I’ve received an e-mail asking me to (re)enter my credentials

Overview

After the Synchronizer admin has added the users in the profile, each user will receive an email with instruction to authorize to connect to the CRM and calendar systems.

Users will also receive an email when their external calendar password has expired

Solution

In 3 easy steps, you will enjoy a synchronized SuperOffice calendar.

Step 1:

New users need to click the Let’s get started button in the email.

Users with expired passwords need to click the Fix the issue button in the email

Step 2:

Log in with your SuperOffice CRM credentials.

Step 3:

Log in with your calendar credentials.

Overview

Solution

Step 1:

Step 2:

Step 3:

Example email the users will receive once their calendar system password is expired