Differences between Exchange Online Synchronizer and Synchronizer for SuperOffice
Overview
Although the Exchange Online Synchronizer (installed onsite) and the Synchronizer for SuperOffice (cloud product) have the same purpose, they are actually different products.
On this page we will give an overview of the differences between both products.
Hardware / Software
Hardware
Exchange Online Synchronizer requires its own hardware where the software is installed, whereas Synchronizer for SuperOffice runs in the cloud on the Microsoft Azure Platform.
Software
System Administrators are responsible for maintaining and updating the Exchange Online Synchronizer software. Synchronizer for SuperOffice runs in the cloud and regular updates will be performed automatically ensuring you always use the latest version.
Functionality
The differences in functionality between Exchange Online Synchronizer and Synchronizer for SuperOffice are listed in the table below.
| Exchange Online Synchronizer | Synchronizer for SuperOffice |
|---|---|---|
User Administration | Users can only be linked by the administrator of the server | Users can be linked through the customer portal, where also extra admin users can be added |
Sync interval | Instant (but increases with a high number of users) | Every 15 minutes |
Sync preferences | Changes can only be made by the administrator of the server | Users can edit their own sync preferences in the customer portal |
Date Range | The synchronization period is adjustable. This period is default set to 30 days in the past and 120 days in the future | The synchronization period is not adjustable. The Synchronization period is set to 7 days in the past and 180 days in the future |
Features
The differences in features between Exchange Synchronizer Online and Synchronizer for SuperOffice are listed in the table below.
| Exchange Online Synchronizer | Synchronizer for SuperOffice |
|---|---|---|
DIALING PREFIX |
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Purify phone numbers |
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FIELDS |
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Specify alternate SuperOffice First name field |
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SUBJECT |
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Include “Phone Number” in external Subject line |
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Customize External Subject line |
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Choose from predefined External Subject lines |
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Choose subject line language (in case there are multi-language list items) |
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PERSON SYNCHRONIZATION |
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Synchronize selections based on selection type |
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Select one or more static selections to synchronize |
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Contacts at favourite companies |
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Favourite contacts |
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SYNC TO EXTERNAL CALENDAR SYSTEM |
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Set address in Appointment and Task |
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Set Project name in Appointment and Task |
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Use SuperOffice Value as External appointment category |
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SYNC FROM EXTERNAL CALENDAR SYSTEM |
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Skip External Tasks |
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Do not Synchronize Completed SuperOffice CRM Appointments & Tasks |
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Synchronize External appointments and/or Tasks as Private whether marked as private or not |
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Possibility to link a person to the appointment by placing e-mail address in text |
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