Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Exchange Web Services and Offline Address book need to be accessible by Synchronizer. If
    auto-discover is not configured we have to receive the URL’s from IT or retrieve them from a
    configured Outlook client, see also this article: https://infobridgekb.atlassian.net/wiki/spaces/NS/pages/22380545/How + to + connect + to + Exchange + if + authentication + fails + during + Step + 2 + of + the ++ Wizard

  2. Access to these URL’s can be verified using our check site:
    Synchronizer Checksite

  3. A ‘Sync User’ needs to be created in the domain of the customer. This user is a domain user with
    a mailbox in Exchange

  4. Impersonation access needs to be configured for the new sync user:
    http://kb.infobridge.com/hc/en-us/articles/202705692

  5. Throttling needs to be disabled for this sync user by creating a custom throttling policy:
    http://kb.infobridge.com/hc/en-us/articles/202777821Synchronizer Checksite

...