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The Synchronizer can be configured to run in Impersonation mode.
This will be a good solution for companies who have the policy to change their passwords every x weeks/months.
NOTE: This is only possible for Hosted/Onsite Exchange, not for O365Microsoft 365. The reason is that for O365 Microsoft 365 there is no option to turn off the Throttling policy

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1. Exchange Web Services and Offline Address book need to be accessible by Synchronizer. If
   auto-discover is not configured we have to receive the URL’s from IT or retrieve them from a
   configured Outlook client, see also this article: How to connect to Exchange if authentication fails during Step 2 of the Wizard

2. Access to these URL’s can be verified using our check site:
   Synchronizer Checksite

3. A ‘Sync User’ needs to be created in the domain of the customer. This user is a domain user with
   a mailbox in Exchange

4. Impersonation access needs to be configured for the new sync user:
   http://kb.infobridge.com/hc/en-us/articles/202705692

5. Throttling needs to be disabled for this sync user by creating a custom throttling policy:
   http://kb.infobridge.com/hc/en-us/articles/202777821Synchronizer Checksite

Sign Up (Only for new customers)

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