Why are the created Activity Folder panels not visible for all users in SuperOffice CRM?

Owned by Remco Visser
Jan 18, 2024
1 min read

Question

Why are the created Activity Folder panels not visible for all users in SuperOffice CRM?

Answer

After publishing, the Activity Folder panels are created in SuperOffice and can be found in SuperOffice Settings and Maintenance. When you use Grouping and Filtering in SuperOffice Admin, make sure the Panel is visible for the right usergroups:

  • Click on the hamburger icon and choose Settings and Maintenance.

    image-20240118-081522.png

  • Go to Lists > Gui - Web panel

  • See if Grouping and Filtering is on

    image-20240118-083330.png

  • If Grouping and Filtering is on, select one of the Activity Folder panels.

  • See if the correct user groups are checked. If not, select the right usergroups and click Apply now