What to do when an import went wrong

Owned by Thomas Speekenbrink
Last updated: Dec 22, 2021 by Remco Visser

Overview

Importing data to SuperOffice is a powerful way of enriching your CRM database. But it also a dangerous tool which might contaminate the database when fields have been imported to the wrong fields & such.

What to do in such cases?

Tips

When an import has been misconfigured and data has been imported wrongfully (fields misconfigured or something similar), you might try to correct/delete the imported records using the selections.

If that also fails, a database restore might be your only option. If this needs to be done, contact SuperOffice Support as soon as possible.

Only SuperOffice Support has the possibilities to restore a database for SuperOffice CRM.