/
Cannot determine e-mail address for Microsoft 365
Cannot determine e-mail address for Microsoft 365
- Thomas Speekenbrink
- Jan Verlaan (Unlicensed)
Owned by Thomas Speekenbrink
Overview
You have created a new profile with the Microsoft 365 connector.
Connect the profile to SuperOffice CRM Online and Microsoft 365.
You will notice an error message after logging in into Microsoft 365 and after allowing the permissions.
"Cannot determine e-mail address for Microsoft 365", see below
Solution
Most likely you are using an Microsoft 365 subscription which is not supported, as this plan does not have the Exchange Online component, more info on our requirements.
Compare the Microsoft 365 Business plans here.
, multiple selections available,
Related content
User does not have access to consent
User does not have access to consent
More like this
Troubleshooting the connection to Microsoft 365
Troubleshooting the connection to Microsoft 365
More like this
Requirements and checklist before use
Requirements and checklist before use
Read with this
Unable to login: no user with user id '' found (SuperOffice Onsite)
Unable to login: no user with user id '' found (SuperOffice Onsite)
More like this
Troubleshooting
Troubleshooting
Read with this
Set up synchronization between SuperOffice CRM and Microsoft 365
Set up synchronization between SuperOffice CRM and Microsoft 365
More like this