Version history and release notes

Owned by Thomas Speekenbrink
Last updated: Nov 12, 2024 by Remco Visser
11 min read

Version History

This page contains the version history of Synchronizer

Release 107 (30-10-2024)

Improvements

  • Simplified the authentication flow for end-users.
  • End-users will now receive a personalized notification in SuperOffice
    • When a new user is linked, the user will receive a welcome banner in SuperOffice in order to set up their Synchronizer.
    • When credentials have expired or become invalid, the user will receive a banner in SuperOffice asking to reauthenticate.
    • Notifications are scheduled to users every day, and will keep reccuring for 60 days.
    • The language in which these notifications are sent can be adjusted on the 'Link Users' page per profile.
    • When the authentication flow is completed, notifications are automatically cleared in SuperOffice.
    • Onsite users will not receive notifications in SuperOffice.
  • Adjusted the email templates to be in line with the new authentication flow.
  • Adjusted the login landing page for end-users for improved user experience.
    • Users can click on the knowledge base icons in every language explaining them why authentication/reauthentication is necessary.

Bug fix

  • Fixed a bug where appointments would be deleted when dragging tasks to the calendar in SuperOffice.

Release 106 (26-9-2024)

Improvements

  • NetServer client is replaced with SO REST agents (Web API)
  • Backend improvements

Release 105 (19-7-2024)

New features

  • Introduced new multi-language email system for emails that are sent to users. In addition to this, admins can now also customize a part of these email templates and preview them. These settings can be configured per profile and can be found on the 'Link Users' page.

    The supported languages are:
    • Danish
    • Dutch
    • English
    • German
    • Norwegian
    • Swedish

Improvements

  • Added confirmation dialog to confirm sending the invalid credentials email from the 'Link Users' page.
  • Added new logo and favicon for all supported platforms.
  • Onsite customers can now request a new 'Set password' link if the previous link has expired.

Release 104 (18-4-2024)

Improvements

  • Internal improvements and maintenance.
  • Enabled Google granular consent.

Release 103 (1-3-2024)

Bug fixes

  • Fixed an issue where the connection check for a Google resource connection would not complete on the settings page.
  • Fixed an issue where Teams meeting links were not always synchronized to SuperOffice appointments.

Release 102 (12-2-2024)

Improvements

  • Improved detection of the new follow up dialog feature toggle during synchronization sessions.

Release 101 (2-2-2024)

Improvements

  • Internal improvements and maintenance.
  • Support for new follow up dialog.

Bug fix

  • Solved a bug where HTML content of Google was synced back to the body of the appointment in SuperOffice.

Additional notes regarding the new follow up dialog

Release 100 (18-10-2023)

Improvements

  • Internal improvements and maintenance.
  • Improved hosting services.

Release 99 (07-07-2023)

Improvements

  • The subscription page is now blocked  for new customers, as subscriptions should be handled through SuperOffice. 
    • Existing customers that created a manual subscription will still be able to manage their subscription on the subscription page as usual.
    • For new customers, a message indicating that SuperOffice or a SuperOffice partner should be contacted to create a subscription is now shown on the subscription page.
  • Improved internal handling of mass appointment deletes done in SuperOffice through a combination of feature toggles.

Bug fix

  • Fixed an issue where completed tasks synced from SuperOffice to Microsoft 365 ended up as incompleted.

Release 98 (07-06-2023)

Improvements

  • Change of SuperOffice tenant domain is now handled automatically.
  • Adjusted email template to be more in line with SuperOffice.
  • Added the email of the initiator (admin) of the CRM/Calendar connection in the displayed connection message for SuperOffice, Office 365 and Microsoft Graph.

Bug fix

  • Internal handling of contact persons that kept being queued for updates every day after 3 or more failures.

Release 97 (23-03-2023)

Bug fix

  • Fixed issue impacting customers with a lowercase customer name regarding settings not being able to be retrieved correctly in the Customer Portal, resulting in not being able to link users properly.

Release 96 (2-03-2023)

Improvements

  • Removed Google analytics.

Release 95 (1-03-2023)

Improvements

  • Include additional sources in CSP header.
  • Internal improvements.

Release 94 (24-02-2023)

Improvements

  • Automatic detection for Microsoft365 and Google if the connection is still valid. Also the connection with SuperOffice is detected
  • Added message that support@infobridge.com needs to be contacted to add a new administrator when using SuperOffice Onsite
  • Possibility to sort and filter on the Linked users screen and Status screen
  • Implemented CSP (Content Security Policy) security feature

Bug fix

  • Fixed an issue where the Graph connector fails on contact persons with multiple emails/phones

Release 93 (09-01-2023)

Improvements

  • Large maintenance update for a lot of components
  • Legacy Office 365 authentication mechanism was updated to use the same as Graph, this improves security and AD integration but some customers could encounter an error saying the admin requires to consent for this app
  • Mails are now send from noreply@synchronizer.superoffice.com

Release 92 (23-09-2022)

Improvements

  • Internal deployment process is optimized.
  • TLS 1.2 is a hard requirement now.

Bug fix

  • An issue with appointments in Graph has been fixed where single events where falsely handled as invitation.

Release 91 (05-09-2022)

Improvements

  • Graph connector now respects configured time zone for events to improve edit dialog in Outlook.

Release 90 (30-05-2022)

Improvements

  • Microsoft 365 (Graph) is now the default connector for new customers, when used before, or with feature toggle, Office 365 (Legacy) can still be configured for new profiles. Also renamed G Suite to Google Workspace, https://g-workplace.com/news/google-g-suite-workspace

Release 89 (20-05-2022)

Improvements

  • Improved stability of Graph connector.

  • Improved experience of SuperOffice Onsite customers migrating to SuperOffice Online.

Release 88 (23-02-2022)

New Features

  • Support for SuperOffice Onsite, contact InfoBridge to set up.

Improvements

  • Syncing of the person title (Mr/Mrs) can now be disabled.
  • Client OAuth login available for all calendar connectors now.
  • Unified e-mail system and changed provider.

Release 87 (3-12-2021)

Improvements

  • Google users will sync with People API instead of Contacts API as that will disappear on the 15th of December.
    • Migration works automatically, some fields have moved position in the Google UI.

Release 86 (19-11-2021)

New Features

  • Graph connector is available for beta customers behind a feature toggle.

Improvements

  • SuperOffice authentication updated to use JWT tokens.
  • Internal performance optimizations.


Release 85 (08-07-2021)

Improvements

  • Optimization in data usage and sync performance.

Release 84 (28-06-2021)

Improvements

  • The SignalR improvements improves OpCen availability and overall performance.
  • All latest code for the Graph Connector was merged, but not general available yet.

Release 83 (25-02-2021)

New Features

  • SuperOffice Video meetings, both incoming and outgoing, are supported. More info

Improvements

  • SuperOffice chat is now available in SuperOffice look & feel and connected to SuperOffice support
  • Changing synchronized fields of a company in SuperOffice will update persons in calendar system. It’s behind a feature toggle as we need to make sure SuperOffice servers will not be impacted.
    Note: If customers do full updates on contact records everyday, the limit is 10.000 ttl records/housekeeping!
  • The Operation Center country list is not expanded yet, but it will not crash anymore when a country is missing/ unknown

Release 82 (18-01-2021)

Fixes

  • Fixed the bug that connecting to superoffice in the wizard returns to the profile overview.
  • Skip duplicate Google video meetings when using the SuperOffice video meetings. More info

Improvements

  • Updated 3rd party components to support future upgrades.

Release 81 (16-12-2020)

Fixes

  • Contact persons in calendar systems will be updated during housekeeping when one of the company fields change.
  • An issue sending mail in some cases was fixed.

Improvements

  • Preparations and progress in the future Microsoft Graph connector has been made.

Release 80 (25-11-2020)

New features

  • We’ve added an easy to use option to also sync SuperOffice favourite persons to your calendar. More info

Improvements

  • The mail system was upgraded.
  • Some performance optimization.

Release 79 (09-10-2020)

Improvements

  • Improved logging and insights in various parts of the application
  • Improved e-mailaddress detection with link person by e-mail option

Fixes

  • Fixed a bug regarding adding participant details option, in some clients it would add details for normal appointments instead of meetings only

Release 78 (04-09-2020)

Improvements

  • The portal has been updated with the SuperOffice 9 logo/style
  • We’ve made it easier to configure the sync direction, more info
  • More optimizations regarding sync metadata to improve performance
  • Added more safety checks to stop synchronization on configuration mismatches

Release 77 (03-08-2020)

Improvements

  • Enabling 2FA on Microsoft 365 will now properly set the mappings to invalid credentials state and trigger a mail

Fixes

  • Fixed Google appointment issue when removing an alarm

Release 76 (13-07-2020)

Improvements

  • Some customers of the first year are still using basic authentication to connect with Microsoft 365 / Microsoft Exchange. For these profiles we have an upgrade mechanism in place to switch to modern authentication: Upgrade basic auth Microsoft 365 customers
  • Preparations have been made for future performance improvements
  • Expanded internal reporting analytics

Release 75 (15-05-2020)

Improvements

  • Improved support for SuperOffice preferred time zone location info on new appointments
  • Added support for customer wide feature toggles
  • Internal optimization

Release 74 (04-05-2020)

Improvements

  • Backend improvements
  • Mappings with the error message "The specified view range exceeds the maximum range of two years." during housekeeping can be fixed with a temporary feature toggle. Please ask Support for help.

Release 73 (20-03-2020)

Improvements

  • A safety mechanism has been built in to stop synchronization when customers become active again that does not have the "Calendar synchronizer active" setting enabled yet in SuperOffice, which is required for the new invites. << This situation can be recognized by support on the occurrence of the following "Other" error on mappings: "We are unable to determine if the required SuperOffice 'Diary synchronizer active' preference was properly set during configuration. To solve this please log in to the 'Customer Portal' and visit the 'Edit Preferences' (as a client) or 'Link Users' (as administrator) page, this will trigger the required checks."
  • The portal is fully updated to the product name "Synchronizer for SuperOffice Online".
  • The visibility of error messages in the portal has improved.

Release 72b (13-03-2020)

Fixes

  • Google mappings that could not sync anymore due to an unexpected change in the Google Tasks API.

Release 72 (10-02-2020)

Improvements

  • For Google and Outlook the ‘Add participant details in text’ preference is now also available, more info
  • Support to handle the new SuperOffice invites feature to be released by SuperOffice
    - Invitations created by this system before the Synchronizer was installed will be ignored and visually marked as not-in-sync
    - The new SuperOffice “Diary synchronizer active“ setting will be automatically turned on when configuring synchronization. We will also trigger this later on for all existing customers.

Release 71 (17-01-2019)

Fixes

  • Resolved an issue that prevented Microsoft 365 federated authentication for users clicking email links

Improvements

  • Backend improvements

Release 70 (20-12-2019)

Improvements

  • An optional Microsoft 365 connection setting has been added to control the user consent prompt.
    Read more
  • Backend improvements for our support staff to serve you better.

Release 69 (11-12-2019)

Improvements

  • Backend improvements for our support staff to serve you better.
  • Passive implementation of the SuperOffice tenant status service, acting according status will follow.
  • Upgraded Azure components for more capacity.

Release 68 (20-11-2019)

Fixes

  • An issue that caused a NullReferenceException while trying to connect a new profile to Google was fixed.
  • All contact photos should synchronize again because NetServer was updated

Improvements

  • Prepared the SuperOffice NetServer integration to upgrade to the new services version with new features later this year.

Release 67 (04-10-2019)

Improvements

  • Several parts of the portal have been updated to match our updated design.
  • The welcome page and setup flow has been improved for new customers.

Release 66 (28-08-2019)

Bug Fixes

  • Fixed “The underlying connection was closed” error with on-premise Microsoft Exchange server customers that run on an outdated Windows Server, the few customers that experienced this should update their server’s security as soon as possible. More info

Improvements

  • Customers can now select a profile/mapping language to use for follow-up types coming from SuperOffice. More info
  • Prepared to fully comply with the upcoming PSD2 payment processing regulations in September 2019.

Release 65 (21-08-2019)

Improvements

  • Internal upgrades to support future development.

Release 64 (18-07-2019)

New features

  • A file with all linked users and their status can now be exported from the status page: Synchronizer Status

Bug fixes

  • Resolved issue that could lead to user deletes of Outlook appointments outside of the synchronization range to be synced to SuperOffice

Release 63 (13-06-2019)

Improvements

  • Improved support for authentication with SuperOffice.

Release 62 (14-05-2019)

New features

  • Admin users can now sort the list of linked users in the customer portal.

Release 61 (30-04-2019)

New features

  • New calendar subject options for Project name and Sale name, more info

Bug fixes

  • Resolved issue that prevented the status widgets to be shown on the forgot password page

Release 60 (14-03-2019)

Bug fixes

  • Resolved issue that could cause some contacts not be synchronized anymore from SuperOffice after being deleted in Outlook

Release 59 (04-03-2019)

Bug fixes

  • It’s no longer possible to pick private selections in the ‘customize systems’ screen. Users can still pick private selections when customizing their own settings

Release 58 (25-01-2019)

Changes

  • Updated links to new knowledge-base

Release 57 (16-01-2019)

Improvements

  • Engine performance improvements

Release 56 (17-12-2018)

Improvements

  • Security updates

Release 55 (13-12-2018)

Improvements

  • Choosing a billing type is simplified, more info

Release 54 (15-10-2018)

Improvements

  • Performance optimizations

Release 53 (26-09-2018)

Improvements

  • Backend improvements

Release 52 (04-09-2018) 

New features

  • Added support for synchronizing the SuperOffice CRM academic title field for persons to the Google/Outlook title field, more info
  • Login page now shows product status widget in the footer

Release 51 (02-08-2018) 

Improvements

  • Resolved issue that prevented cleanup in Outlook/Google of (soft)deleted persons that where previously synchronized from a SuperOffice selection
  • Resolved issue that prevented the right error page from showing up in case of problems

Release 50 (20-07-2018)

New features

Release 49 (11-07-2018) 

New features

  • Added button in ‘Link users’ screen to resend the ‘credentials email’ to all users with invalid or no credentials, more info
  • Back-end performance improvements

Release 48 (02-07-2018)

Bug fixes

  • Resolved issue in Google synchronization that could cause incorrect appointment or task detachments in rare cases when assigning them to a different user in SuperOffice.

Release 47 (21-06-2018) 

Bug fixes

  • Improved message when deleting linked users so it no longer shows ID’s but names
  • Resolved issue that could cause an all-day appointment from SuperOffice to be displayed incorrectly in Outlook 2013 or 2016 windows clients
  • Resolved issue that could cause an all-day multi-day appointment from SuperOffice to be displayed one day longer than it should be in Google Calendar or Outlook

Release 46 (29-05-2018) 

New features

  • Engine load balance improvements
  • Feedback is now displayed after updating authentication credentials to show the validity immediately to the user instead of after a synchronization session

Release 45 (22-05-2018) 

New features

  • Back-end performance improvements

Bugfixes

  • Resolved issue that could cause the Synchronizer to ignore the preferences to prevent synchronization of all-day and private Google appointments

Release 44 (17-05-2018) 

New features

  • Subscription menu item is now moved from account submenu to top level menu
  • Updated portal certificate

Bugfixes

  • Resolved issue that could cause an incorrect redirect to the login page for Microsoft 365 check-site users
  • Updated third-party libraries for security reasons

Release 43 (09-03-2018) 

New features

  • Added ‘edit credentials’ button to make it easier for users to directly update their credentials from the user status overview page
  • Added option to revert deleted users from the link users page, more info
  • Changed default values for private appointments and tasks settings. By default private appointments and tasks will not be synchronized for newly created profiles anymore
  • Admin status page (Sycnhronizer Status) will now display error messages for users with synchronization issues

Release 42 (30-01-2018) 

New features

  • Back-end improvements

Release 41 (12-01-2018) 

New features

  • Appointments and tasks that are reverted in SuperOffice CRM will now keep previous alarm status

 Bugfixes

  • Resolved a problem that in some cases caused an incorrect task type in SuperOffice CRM for tasks synchronized from Outlook or Google
  • Appointment or task type is no longer changed in SuperOffice CRM when a type has been selected in preference ‘Incoming appointment type’ and a change on that item is made in Outlook or Google

Release 40 (10-01-2018) 

New features

  • Deleted profiles can now be deleted permanently
  • Improvements for GDPR compliance: right to erasure

Release 39 (03-01-2017)

Bugfixes

  • Small back-end improvements

Release 38 (14-12-2017)

Bugfixes

  • Resolved issue that could cause an error when Exchange or Microsoft 365 returns invalid states

New features

  • Improved back-end logging
  • Various back-end improvements for GDPR compliance

Release 37 (30-11-2017)

New features

  • Profiles can now be deleted and undeleted from the profile overview: Manage->Administer profiles; more info
  • Switched in-app chat to SuperOffice Chat

Release 36 (15-11-2017)

New features

  • Updated various libraries as recommended by supplier
  • Enhanced performance of back-end to decrease synchronization session queueing time after 'force synchronization'

Release 35 (09-11-2017)

New features

  • Added 'Resend credentials email' button to linked users that have invalid or no credentials. This option can be found under Link users -> Action menu. More info
  • Improved error message positioning in link users screen so it's more clear what steps to take to resolve it; more info
  • Synchronizer is now a verified Google App
  • Consents are redesigned for GDPR compliance

Release 34 (21-09-2017)

New features

  • Changed automatic person linking: it's now also possible to add an email address after the appointment or task is created and the user will still be linked in SuperOffice CRM
    Note that this will only work if no person or company has been linked to the appointment or task in SuperOffice yet.
  • Changed the profile overview screen so it's easier to link new users to existing profiles instead of creating a new profile for it
  • Increased limit of user results in 'link user' screen

Bugfixes

  • Automatic person linking will no longer link persons without a company (persons created in Service)
  • Fixed an issue that could cause an error when an invalid subject style was still selected
  • The status screen will no longer display the last error when a sync session is triggered or in progress

Release 33 (18-08-2017)

New features

  • Added option to enable automatic person linking to appointments and tasks in SuperOffice CRM Online. Type an email address in the appointment text in Outlook or Google and if a person is found in SuperOffice CRM Online with this email address it will be linked to the appointment or task in SuperOffice CRM Online, more info
  • Improved explanatory texts for administrators configuring Microsoft Exchange or Microsoft 365
  • Linked Microsoft 365 users can now also login with their Microsoft 365 account, instead of their SuperOffice CRM Online account
  • Improved error messages when something is wrong with the billing information
  • Added support for private tasks in Exchange and Microsoft 365

Bugfixes

  • Fixed an issue that sometimes caused all-day appointments in SuperOffice to not follow the work day times of the user
  • Fixed an issue that prevented the subscription renewal date from being shown
  • Fixed an issue which could cause that some invoices did not show up in the list

Release 32 (05-01-2017)

New features

  • Internal performance optimizations

Bug fixes

  • Fixed issue that could prevent direct processing of license count changes

Release 31 (27-12-2016)

New features

  • Added support for auto-link of users by e-mail address.

Bug fixes

  • Step 2 in the wizard and the check site will now properly test access to the Offline Address Book for Microsoft Exchange

Release 30 (27-10-2016)

New features

  • Added filtering of SuperOffice appointments and tasks by type. Only appointments and tasks of the selected types will be synchronized. Selecting no types (default setting) will synchronize everything. More info
  • Exposed fields for manually overriding the Exchange Web Services and Offline Address Book urls in case auto discovery fails. More info

Bug fixes

  • Fixed an issue that could cause Microsoft 365 and Google OAuth tokens not to be updated properly
  • 'Google Apps for Work' renamed to 'G Suite' to reflect name change by Google
  • Switch to manual billing button is now more prominent in the billing screen

Release 29 (22-09-2016)

Bug fixes

  • License system optimizations

Release 28 (05-09-2016)

New features

  • Modified email templates

Bug fixes

  • Small optimizations
  • Improved Check Site error handling

Release 27 (30-06-2016)

New features

  • Added Synchronizer Checksite

Bug fixes

  • Improved handling of (very) long userlists from Microsoft Exchange / Exchange Online